Answers live in too many systems.
ERP records, databases, shared drives, and inboxes each hold part of the picture, and nothing connects them.
Solution arm · Enterprise AI layer
Your entire company knowledge, searchable in plain English.
Zortex connects to your ERP, databases, and file storage, or takes documents, spreadsheets, and engineering drawings you upload directly, and turns all of it into instant, grounded answers on WhatsApp or the web. No more hunting across systems for the answer someone already knows.
What this solves
Your company's knowledge is scattered across ten different places.
Some of it lives in the ERP. Some in a shared drive. Some in a PDF nobody can find. Some only in the head of the one person who has been there the longest. Every time someone needs an answer, they interrupt a colleague or dig through folders instead of doing their job.
The same questions get asked over and over.
Without a shared way to search, teams keep re-asking each other things that are already written down somewhere.
Critical knowledge is trapped with one person.
When the person who knows is busy, on leave, or gone, the knowledge goes quiet with them.
What Zortex connects to
Your systems, your files, your knowledge, in one search.
ERP and CRM systems, including Odoo and SalesforceSQL and NoSQL databases: PostgreSQL, MySQL, MongoDB, SnowflakeFile storage and drives: SharePoint, Google Drive, AWS S3Documents you upload directly: PDFs, spreadsheets, engineering drawings, scans, audioREST APIs and custom internal systems
How it works
From connected systems to a grounded answer.
Click through each step to see what happens.
Step 01
Connect your systems
Point Zortex at your ERP, databases, and file storage, or upload documents and drawings directly. Nothing to migrate. Your data stays where it already lives.
Why teams choose Zortex
One search, not ten tools.
Zortex is built to be the single place your team asks a question, no matter where the answer actually lives.
One place to ask, not ten places to search: Stop hunting across ERP screens, shared drives, email threads, and PDFs. Ask once, on WhatsApp or the web, and get the answer.
Enterprise-grade isolation: Each customer's knowledge lives in its own separate, namespaced space. Nothing is ever shared or mixed between customers.
Grows with your business: Start with a couple of data sources and a handful of documents, then scale up to unlimited data sources and an organization-wide rollout without changing how it works.
Built for enterprise trust
Your data stays yours, isolated, and under your control.
Each customer's knowledge base and search space is fully isolatedRead-only, parameterized access to your databases; Zortex never writes to your systemsConnection credentials are encrypted at rest, never stored in plain textPer-query timeouts and connection limits so one query can never overload your systemsA data source that goes down is reported clearly instead of guessed at
Under the hood
Zortex is an agentic RAG engine, built as a full enterprise AI layer.
This is the same category of technology behind every serious enterprise AI system: an agentic retrieval-augmented generation stack that turns raw, scattered company data into AI-ready knowledge, then answers questions from it in natural language.
Ingests from every data source you already run
ERP & CRMSQL & NoSQL databasesS3 & cloud storageDocuments & spreadsheetsMedia & audioAPIs & custom systems
- Step 01
Ingestion
Zortex connects to every source and keeps syncing: ERP and CRM records, SQL and NoSQL databases, S3 and cloud storage, documents, spreadsheets, media, and audio, without anything needing to be migrated.
- Step 02
Chunking & structuring
Content is broken into meaningful sections and tagged with metadata: source, owner, permissions, and version, so what gets retrieved later stays precise, not just relevant.
- Step 03
Vector embeddings & indexing
Text, images, and audio are converted into vector embeddings and indexed for fast search. Embedding is multi-modal and multi-lingual, so meaning is captured regardless of format or language.
- Step 04
Vector database & namespaces
Embeddings are stored in a vector database, split into isolated namespaces per customer and team, so one business's data can never be searched, mixed, or leaked into another's.
- Step 05
Retrieval
A query triggers hybrid search across vectors and keywords, then a reranker narrows the results down to the exact passages that actually answer the question.
- Step 06
Generation
A frontier LLM generates a response grounded entirely in the retrieved evidence, cross-checked before anything is shown, with low latency so answers come back in seconds.
- Step 07
Natural language delivery
The answer comes back in plain language, in whichever language the question was asked, on WhatsApp or the web. Ask for a bar graph, a table, or a full document, and Zortex builds it from the same retrieved data.
Bar graphs & chartsTablesGenerated documents
Multi-source ingestion
ERPs, CRMs, databases, cloud storage, documents, and media, all connected into one searchable system.
Multi-modal & multi-lingual
Understands text, images, and audio, and answers in the language the question was asked in.
Namespace isolation
Every customer and team's data lives in its own segregated namespace, never pooled or cross-referenced.
Natural language querying
Ask exactly the way you would ask a colleague. No query language, filters, or dashboards to learn.
Low-latency responses
Grounded, accurate answers return in seconds, built for real conversations, not batch reports.
Visual & document output
Ask for a chart, a table, or a full document, and Zortex generates it directly from your data.
FAQ
Common questions.
What can Zortex connect to?
ERPs and CRMs, SQL and NoSQL databases, file storage like SharePoint and Google Drive, or documents you upload directly: PDFs, spreadsheets, engineering drawings, scans, and audio.
Is our data shared with other customers?
No. Each customer's knowledge base and search space is fully isolated in its own namespace. Nothing is ever mixed or shared between customers.
Can Zortex answer from a live database, not just documents?
Yes. Zortex works out whether a question should route to your connected database for a live answer, or to your documents, and pulls from whichever the question calls for.
How is this different from just using ChatGPT?
ChatGPT does not know your company's information. Zortex is grounded entirely in your own approved data, connected systems, and uploaded documents, so answers are specific to your business.
Can our team ask questions on WhatsApp?
Yes. Zortex works on WhatsApp and a web chat interface, so your team can ask questions from wherever they already work.
What happens if a data source goes down?
Zortex detects the failure and reports that the data source is temporarily unavailable, instead of failing silently or guessing at an answer.
See it on your own data
See Zortex answer questions from your own systems.
Book a 20-minute call. We will connect a sample of your data and show Zortex answering real questions from it, live.