Case study · Travel & Tourism
How a travel company moved 85% of its enquiry response workflow onto Zenvox.
Joyeux Fiesta (JoFi) is a Lucknow-based travel, forex and visa company. Between July and September 2026, Zenvox took over the routine side of its WhatsApp and email enquiries in Hindi, English and Hinglish, while the team kept every decision that needed a person.
- 85%of the response workflow automated
- <3smedian response time, down from 15s
- 2,500+conversations handled
- 40%rise in return customers