Customers don't wait for working hours
60-70% of customer WhatsApp inquiries in the UAE arrive outside business hours. By the time your team responds, the customer has moved on to a competitor.
Solution arm · AI WhatsApp agent
Your multilingual AI customer agent on WhatsApp, 24/7.
Zenvox works with whatever you already run: Odoo, Zoho, Bitrix24, or a mix, and moves with you if that changes. Built for UAE WhatsApp conversations, not bolted onto a bigger platform. It answers customers in Arabic and English, hands off complex conversations to your team, and keeps every customer record updated automatically.
The business problem
WhatsApp runs your business. But your team can't keep up.
Your team answers the same questions 50 times a day
“Is this in stock?” “What's my order status?” “Do you deliver to Sharjah?” Repetitive questions consume hours that should go to real work and high-value customers.
Information lives in too many places
Your products are in Odoo. Your delivery terms are in a Google Doc. Your pricing is in an Excel sheet. Your team WhatsApps you for answers, then forwards them to customers. Slowly.
The solution
One AI agent. All your business knowledge. Always available.
Zenvox connects to your business data once. After that, it handles WhatsApp like your best customer service rep, except it never sleeps, never gets tired, and never forgets a policy.
Connect Your Knowledge
Upload product catalogs, pricing, FAQs, delivery terms, and policies. Zenvox builds a centralized knowledge base in minutes.
Plug Into Your ERP
Connect Odoo, Zoho, HubSpot, or another supported system. Zenvox can now look up live orders, inventory, and customer records.
Customers Message Your WhatsApp
Your existing WhatsApp Business number stays the same. Zenvox reads inbound messages and replies in the customer's language.
Your Team Handles Exceptions Only
Complex queries, sensitive conversations, or high-value customers are routed to your team with full conversation context.
Key features
Everything you need for AI-powered customer conversations.
24/7 Multilingual AI
Always on
Zenvox supports Arabic, English, Hindi, Urdu, Russian, and other customer languages. Customers get served in the language they prefer.
Grounded in Your Data
No hallucination
Zenvox answers only from your approved business information. No hallucination, no generic AI guesses.
Native ERP Integration
ERP-agnostic
Odoo, Zoho, HubSpot, Bitrix24, and GoHighLevel are live, with custom ERP/CRM integration on Scale. Not tied to one vendor: if you run Odoo today and add Zoho tomorrow, Zenvox keeps working.
Smart Human Handoff
With full context
The AI knows what it does not know. Complex queries route to your team with full conversation context, no copy-pasting required.
Human in the Loop
One toggle
Switch the toggle on and nothing commercial goes out on its own. Quotations and invoices are reviewed and sent by your team, never automatically by the AI.
Multi-Modal Understanding
Text, voice, images
Zenvox understands text, voice messages, images, and even handwritten notes sent on WhatsApp.
Auto-Updated CRM Records
Zero manual entry
Every customer conversation creates or updates a record in your CRM. No more lost leads, no more manual data entry.
Conversation Analytics
See what customers ask
See what customers ask, how the AI performs, and where your team spends time. Data you can actually use to improve your business.
Test Before You Go Live
Built-in test mode
Try real customer questions in a built-in AI test box and check every reply before a single customer sees it. Start with a human in the loop and switch it off when you are ready.
Private AI Deployment
Your cloud, your rules
Run Zenvox on Amazon Bedrock, Microsoft Foundry, or Google Vertex AI when your business needs the AI layer inside your own cloud environment.
See every Zenvox integration in detail: Odoo, Zoho, Bitrix24, and custom ERPs →Security and compliance at BearingNorthAI →
Industries
Built for the industries that live on WhatsApp.
Zenvox is strongest where customer questions are repetitive, business data is scattered, and WhatsApp is already the main communication channel.
Travel & Tourism
Destination management companies, tour operators, and travel agencies. Overnight agent rate requests answered from your own rate card, itinerary and inclusion questions, and booking enquiries logged for the reservations desk.
See how Zenvox works for travel & tourism →Logistics & Freight
Delivery times, shipment status, rate quotes, and document requests.
Trading & Distribution
Product availability, B2B pricing, payment terms, and quote qualification.
Retail
Stock, price, order status, returns, and warranty inquiries.
Customer story
How a travel company answers enquiries in under 3 seconds, at any hour.
Joyeux Fiesta (JoFi), a Lucknow-based travel, forex and visa company, put Zenvox on its WhatsApp and email in July 2026. By September, 85% of its response workflow was automated and return customers had risen from 25% to 40%. Forex and package rates were quoted only from the day's rate sheet, and visa and medical questions went to a person. Download the case study to see how it was set up, which guardrails it runs on, and the results.
Case study · Travel & Tourism
How a travel company moved 85% of its enquiry response workflow onto Zenvox.
Joyeux Fiesta (JoFi) is a Lucknow-based travel, forex and visa company. Between July and September 2026, Zenvox took over the routine side of its WhatsApp and email enquiries in Hindi, English and Hinglish, while the team kept every decision that needed a person.
- 85%of the response workflow automated
- <3smedian response time, down from 15s
- 2,500+conversations handled
- 40%rise in return customers
Free PDF. Name, company and email required.
A question worth asking
Why not just use your CRM's built-in AI?
Zoho, Odoo, and HubSpot are all adding native AI agents inside their own platforms. If you are fully standardized on one of those systems, their AI can be a reasonable starting point for internal workflow automation. But native AI ties your customer-facing WhatsApp experience to one vendor's roadmap, pricing tier, and edition requirements, and it is built as one feature among dozens, not a WhatsApp specialist. If you run more than one system, plan to switch ERPs, or want AI tuned for UAE Arabic dialects and compliance, Zenvox is built specifically for that gap.
See it in action
Inside Zenvox: setup, conversations, and results.
From connecting your ERP to answering a customer on WhatsApp, every step is visible, logged, and easy for your team to check.
A customer asks on WhatsApp. Zenvox answers and updates the record.
Every reply comes from approved company information, and the moment it's sent, the matching CRM or ERP record is updated automatically, no one has to do it by hand.
Connect Zoho, Odoo, or HubSpot in a few clicks.
Choose which ERP or CRM is active, see the last sync time for each connected system, and trigger a manual sync whenever you need one.
See exactly how the AI is performing.
A live count of conversations the AI handled on its own, what still needs your team, and a status check confirming WhatsApp, the product catalogue, and AI replies are all working.
Pricing
Transparent monthly pricing, billed on unique conversations.
No per-message markup. Pricing is billed on unique conversations within a 24-hour window, so cost stays predictable as volume grows.
Starter
Ideal fit for a retail business operating without any backend systems
Monthly usage fee
AED 599AED 749
Setup fee: AED 499 one-time
Customer enquiries / month300
Knowledge base1,000 docs / 5GB
What's included
- Multi-lingual: English and Arabic, plus all other languages
- Multi-modal: Understands voice messages, text, images & other files
- Handle enquiries with AI replies & human handoff on WhatsApp & email
- Connect email/drive: Outlook, OneDrive, Gmail, Google Drive and Zoho Mail
- Generates & sends quotations to customers
Growth
Ideal fit for a Destination Management Company or a travel agency
Monthly usage fee
AED 799AED 999
Setup fee: AED 999 one-time
Customer enquiries / month500
Knowledge base2,000 docs / 10GB
Everything in Starter, plus
- Odoo, Zoho & Bitrix24 ERP/CRM: 5 modules integrated
- Inventory, price check, record creation in ERP
- Track purchase orders from email/WhatsApp
- Meta ads on 3 channels: Facebook, Instagram, WhatsApp
Scale
Ideal fit for a B2B Hotel consolidator or a TMC
Monthly usage fee
AED 1,199AED 1,499
Setup fee: AED 3,999 one-time
Customer enquiries / month750
Knowledge base5,000 docs / 25GB
Everything in Growth, plus
- Custom ERP/CRM/backend portal integration
- Generates & sends invoices to customers
- Group-level WhatsApp project intelligence
- Agentic price board: up to 3 portals
- B2B contracted rate loading
Security and private deployment
Your customer data stays under your control.
Answers come only from knowledge you approve, access is role-based, and every conversation is logged. When your business needs more, Zenvox can run on a private AI stack in the cloud you already trust.
Amazon Bedrock
For AWS-first businesses: the AI layer runs through AWS infrastructure and governance controls.
Microsoft Foundry
For Microsoft-led businesses: deploy on Azure AI with access control aligned to your Azure setup.
Google Vertex AI
For Google Cloud teams: keep the AI, API, and data architecture inside your Google Cloud environment.
FAQ
Questions UAE business owners usually ask.
How is Zenvox different from a regular WhatsApp chatbot?
Generic chatbots run on pre-built templates and flows. Zenvox is a genuine AI agent that understands natural conversation, answers from your actual business data, and connects to your ERP for live lookups.
Does it support multiple languages, including Arabic dialects?
Yes. Zenvox supports multilingual customer conversations, including Arabic dialects such as Khaleeji, Egyptian, Levantine, and Modern Standard Arabic. It can also handle English, Hindi, Urdu, Russian, and other languages depending on your customer base.
What if the AI does not know the answer?
Zenvox will not guess. If something is outside your uploaded knowledge base, it either politely says it will check and get back to the customer, or it routes the chat to your team with full conversation context.
Which ERPs and CRMs do you integrate with?
Odoo, Zoho, HubSpot, Bitrix24, and GoHighLevel are live, Google Calendar and Outlook handle meeting bookings, and Scale supports custom ERP/CRM and backend portal integration. Other tools can be reviewed based on your workflow.
How long does it take to set up?
Typical setup takes 5-7 working days. We help you upload your business information, connect your WhatsApp Business number, integrate your ERP, and train your team.
Where is my customer data stored?
Zenvox is UAE data residency aware. WhatsApp messages run directly on Meta's WhatsApp Business Platform (Cloud API), and we use Pinecone for vector embeddings. Sensitive data handling is covered in detail during onboarding.
Do I need to change my WhatsApp Business number?
No. Zenvox connects to your WhatsApp Business number through Meta's WhatsApp Cloud API. Your customers keep messaging the same number they already know.
Can I test the AI before customers see it?
Yes. Zenvox has a built-in AI test box so your team can try real customer questions and check the replies before going live. Most teams start in approval-first mode, review how Zenvox answers, and move routine questions to automatic replies once they are comfortable.
Can Zenvox run inside our own cloud?
Yes. For businesses with stricter security requirements, Zenvox can be deployed on a private AI stack such as Amazon Bedrock, Microsoft Foundry, or Google Vertex AI, with role-based access, audit logging, and encrypted data flows. Your data is never used to train public models.
What does pricing include?
Zenvox uses flat monthly plans with no per-message markup from us. WhatsApp messaging charges from Meta are passed through transparently. Setup fee is one-time and can be waived on annual contracts.
Works with any system you run
Not a list of dependencies. A list of what already works.
Zenvox is not built for one ERP. It sits on top of whatever you already run, and keeps working if you switch or add a system.
WhatsApp Business
LiveOdoo
LiveZoho
LiveHubSpot
LiveBitrix24
LiveGoHighLevel
LiveGoogle Calendar
Calendar bookingSee every Zenvox integration in detail: Odoo, Zoho, Bitrix24, and custom ERPs →
Why Zenvox
Not a chatbot. A real business agent.
| Criteria | Generic WhatsApp chatbot | Hiring more staff | Zenvox |
|---|---|---|---|
| Speed of replies | Instant, but often wrong or scripted | Slow, but can be accurate | Instant and accurate from approved data |
| Multilingual support | Limited, depends on setup | Only if you hire multilingual staff | Multilingual customer conversations |
| Knows products and pricing | Static FAQs only | If the person knows or checks | From knowledge base and ERP |
| Connects to ERP/CRM | Usually no | Manual lookup and entry | Odoo, Zoho, HubSpot, Bitrix24, GoHighLevel |
| Handles complex queries | Usually fails or loops | Yes, if available | Routes to human with context |
| Setup time | Fast for simple flows | Hiring and training takes weeks | Typically 5-7 working days |
| UAE data awareness | Depends on vendor | Depends on internal process | UAE-aware, with private cloud deployment options |
| Cost model | Often per-message fees | AED 4,000-8,000 per agent/month | Flat monthly fee |
| Quotations to customers | Not supported | Built and sent by hand, then chased | Sends quotations on WhatsApp and files them in ERP/CRM |
| WhatsApp group intelligence | Not supported | Someone has to read every group | Group-level project intelligence on Scale |
Book a live walkthrough
See how Zenvox would answer your real WhatsApp customers.
Bring 5-10 real customer questions from your WhatsApp. We will show you how Zenvox handles them in a 15-minute demo, on your actual business scenarios. No commitment.
Book a demo
Or explore the full solution at zenvoxai.info