Customers don't wait for working hours
60-70% of customer WhatsApp inquiries in the UAE arrive outside business hours. By the time your team responds, the customer has moved on to a competitor.
Solution arm · AI WhatsApp agent
Your multilingual AI customer agent on WhatsApp, 24/7.
Zenvox works with whatever you already run: Odoo, Zoho, Bitrix24, or a mix, and moves with you if that changes. Built for UAE WhatsApp conversations, not bolted onto a bigger platform. It answers customers in Arabic and English, hands off complex conversations to your team, and keeps every customer record updated automatically.
The business problem
WhatsApp runs your business. But your team can't keep up.
Your team answers the same questions 50 times a day
“Is this in stock?” “What's my order status?” “Do you deliver to Sharjah?” Repetitive questions consume hours that should go to real work and high-value customers.
Information lives in too many places
Your products are in Odoo. Your delivery terms are in a Google Doc. Your pricing is in an Excel sheet. Your team WhatsApps you for answers, then forwards them to customers. Slowly.
The solution
One AI agent. All your business knowledge. Always available.
Zenvox connects to your business data once. After that, it handles WhatsApp like your best customer service rep, except it never sleeps, never gets tired, and never forgets a policy.
Connect Your Knowledge
Upload product catalogs, pricing, FAQs, delivery terms, and policies. Zenvox builds a centralized knowledge base in minutes.
Plug Into Your ERP
Connect Odoo, Zoho, HubSpot, or another supported system. Zenvox can now look up live orders, inventory, and customer records.
Customers Message Your WhatsApp
Your existing WhatsApp Business number stays the same. Zenvox reads inbound messages and replies in the customer's language.
Your Team Handles Exceptions Only
Complex queries, sensitive conversations, or high-value customers are routed to your team with full conversation context.
Key features
Everything you need for AI-powered customer conversations.
24/7 Multilingual AI
Zenvox supports Arabic, English, Hindi, Urdu, Russian, and other customer languages. Customers get served in the language they prefer.
Grounded in Your Data
Zenvox answers only from your approved business information. No hallucination, no generic AI guesses.
Native ERP Integration
Odoo and Zoho are live, with HubSpot and other systems supported too. Not tied to one vendor: if you run Odoo today and add Zoho tomorrow, Zenvox keeps working.
Smart Human Handoff
The AI knows what it does not know. Complex queries route to your team with full conversation context, no copy-pasting required.
Three Reply Modes
Fully automatic, prepare-for-approval, or manual review. You decide how much control your team wants.
Multi-Modal Understanding
Zenvox understands text, voice messages, images, and even handwritten notes sent on WhatsApp.
Auto-Updated CRM Records
Every customer conversation creates or updates a record in your CRM. No more lost leads, no more manual data entry.
Conversation Analytics
See what customers ask, how the AI performs, and where your team spends time. Data you can actually use to improve your business.
See every Zenvox integration in detail: Odoo, Zoho, Bitrix24, and custom ERPs →Security and compliance at BearingNorthAI →
Industries
Built for the industries that live on WhatsApp.
Zenvox is strongest where customer questions are repetitive, business data is scattered, and WhatsApp is already the main communication channel.
Real Estate
Project knowledge bases, lead qualification, automated viewing bookings. Built for UAE brokerages.
Logistics & Freight
Delivery times, shipment status, rate quotes, and document requests.
Trading & Distribution
Product availability, B2B pricing, payment terms, and quote qualification.
Retail
Stock, price, order status, returns, and warranty inquiries.
Why Zenvox
Not a chatbot. A real business agent.
| Criteria | Generic WhatsApp chatbot | Hiring more staff | Zenvox |
|---|---|---|---|
| Speed of replies | Instant, but often wrong or scripted | Slow, but can be accurate | Instant and accurate from approved data |
| Multilingual support | Limited, depends on setup | Only if you hire multilingual staff | Multilingual customer conversations |
| Knows products and pricing | Static FAQs only | If the person knows or checks | From knowledge base and ERP |
| Connects to ERP/CRM | Usually no | Manual lookup and entry | Odoo and Zoho live |
| Handles complex queries | Usually fails or loops | Yes, if available | Routes to human with context |
| Setup time | Fast for simple flows | Hiring and training takes weeks | Typically 5-7 working days |
| UAE data awareness | Depends on vendor | Depends on internal process | Designed with UAE needs in mind |
| Cost model | Often per-message fees | AED 4,000-8,000 per agent/month | Flat monthly fee |
A question worth asking
Why not just use your CRM's built-in AI?
Zoho, Odoo, and HubSpot are all adding native AI agents inside their own platforms. If you are fully standardized on one of those systems, their AI can be a reasonable starting point for internal workflow automation. But native AI ties your customer-facing WhatsApp experience to one vendor's roadmap, pricing tier, and edition requirements, and it is built as one feature among dozens, not a WhatsApp specialist. If you run more than one system, plan to switch ERPs, or want AI tuned for UAE Arabic dialects and compliance, Zenvox is built specifically for that gap.
Reply modes
You decide how much control your team wants.
UAE business owners do not need to hand the keys to AI on day one. Start with approval-first, watch the quality, then move routine conversations to automatic reply when your team is ready.
Auto
AI replies directly, team reviews logs afterward.
Customer message
Do you have this item in stock and can you deliver today?
Zenvox reply
Yes, this item is in stock. Same-day delivery is available in Dubai for confirmed orders before 2 PM. I can create the order request now.
StatusSent automatically
LoggingConversation logged with customer record context
Approval-first
AI drafts the reply, your team approves or edits before send.
Customer message
Can you give me a special discount for a bulk order?
Zenvox reply
Draft prepared: I can check bulk pricing for you. Please share the quantity and delivery location so our sales team can confirm the best approved price.
StatusWaiting for team approval
LoggingConversation logged with customer record context
Manual
AI prepares the answer; your team sends the final reply.
Customer message
Can you confirm custom terms for our account?
Zenvox reply
Suggested answer: This needs account review. Route to the assigned owner with customer history, last order, and current inquiry attached.
StatusPrepared for human reply
LoggingConversation logged with customer record context
Pricing
Transparent monthly pricing, billed on unique conversations.
No per-message markup. Pricing is billed on unique conversations within a 24-hour window, so cost stays predictable as volume grows.
Starter
Small businesses starting with AI on WhatsApp.
Monthly usage feeAED 799
Setup fee: AED 1,499 one-time
Conversations / month1,000
WhatsApp numbers1
Knowledge base500 docs / 1GB
Growth
Established SMBs running Odoo, Zoho, or Bitrix24.
Monthly usage feeAED 999
Setup fee: AED 2,499 one-time
Conversations / month2,000
WhatsApp numbersUp to 3
Knowledge base1,000 docs / 2GB
Scale
Multi-branch operations and custom systems.
Monthly usage feeAED 1,499
Setup fee: AED 4,999 one-time
Conversations / month5,000
WhatsApp numbersUnlimited
Knowledge base5,000 docs / 5GB
Flat monthly pricing, no per-message markup, billed on unique conversations in a 24-hour window
Add-on: 1,000 extra conversations for AED 250/month
Overage beyond plan limit: AED 0.25 per conversation
FAQ
Questions UAE business owners usually ask.
How is Zenvox different from a regular WhatsApp chatbot?
Generic chatbots run on pre-built templates and flows. Zenvox is a genuine AI agent that understands natural conversation, answers from your actual business data, and connects to your ERP for live lookups.
Does it support multiple languages, including Arabic dialects?
Yes. Zenvox supports multilingual customer conversations, including Arabic dialects such as Khaleeji, Egyptian, Levantine, and Modern Standard Arabic. It can also handle English, Hindi, Urdu, Russian, and other languages depending on your customer base.
What if the AI does not know the answer?
Zenvox will not guess. If something is outside your uploaded knowledge base, it either politely says it will check and get back to the customer, or it routes the chat to your team with full conversation context.
Which ERPs and CRMs do you integrate with?
Odoo and Zoho are live. HubSpot, Bitrix24, GoHighLevel, Google Calendar, and other supported tools can be connected based on your workflow.
How long does it take to set up?
Typical setup takes 5-7 working days. We help you upload your business information, connect your WhatsApp Business number, integrate your ERP, and train your team.
Where is my customer data stored?
Zenvox is UAE data residency aware. We use Twilio for WhatsApp Business API and Pinecone for vector embeddings. Sensitive data handling is covered in detail during onboarding.
Do I need to change my WhatsApp Business number?
No. Zenvox connects to your existing WhatsApp Business number via Twilio. Your customers keep messaging the same number they already know.
What does pricing include?
Zenvox uses flat monthly plans with no per-message markup from us. Twilio messaging costs are passed through transparently. Setup fee is one-time and can be waived on annual contracts.
Works with any system you run
Not a list of dependencies. A list of what already works.
Zenvox is not built for one ERP. It sits on top of whatever you already run, and keeps working if you switch or add a system.
WhatsApp Business
LiveTwilio
LiveOdoo
LiveZoho
LiveHubSpot
LiveBitrix24
LiveGoHighLevel
LiveGoogle Calendar
Calendar bookingSee every Zenvox integration in detail: Odoo, Zoho, Bitrix24, and custom ERPs →
Book a live walkthrough
See how Zenvox would answer your real WhatsApp customers.
Bring 5-10 real customer questions from your WhatsApp. We will show you how Zenvox handles them in a 15-minute demo, on your actual business scenarios. No commitment.
Book a demo
Or explore the full solution at zenvoxai.info