Customers ask the same stock and price questions all day.
"Do you have this in stock?" "What's my B2B price?" "Can you deliver by Thursday?" Repetitive WhatsApp questions consume hours that should go to sourcing and sales.
Industries · Trading & Distribution
AI infrastructure for UAE trading and distribution: instant WhatsApp replies, instant answers from your systems.
Trading and distribution businesses run on fast-moving stock, B2B pricing, and constant WhatsApp questions. Zenvox answers customers 24/7 from your approved information and ERP, while Zortex gives your team the same instant answers internally, from inventory to supplier terms.
Trading & DistributionBuilt around Zenvox and Zortex
AskCheck StockQuoteReplySync
The problem
Where trading & distribution teams lose time and money.
Internal answers are just as scattered as customer answers.
Stock levels, supplier terms, and payment history live in the ERP, but staff still message a colleague to check instead of getting an instant answer themselves.
A slow reply loses the order to a faster competitor.
In fast-moving trading, the supplier who answers first on WhatsApp usually wins the order, not the one with the better price.
Products that fit
How Zenvox and Zortex work for trading & distribution.
AI WhatsApp customer agent
Zenvox
Zenvox answers customer WhatsApp questions 24/7 in English and Arabic, using your approved product, pricing, and delivery information, and creates the record in Odoo or Zoho automatically.
24/7 replies in English and ArabicLive stock, price, and delivery answersOdoo and Zoho integration, live and testedSensitive or unclear questions route to a human
See Zenvox in detail →Internal knowledge, one question away
Zortex
Zortex connects to your ERP, supplier files, and shared drives, so your own team gets the same instant, grounded answer, whether it's a stock check or a supplier contract term.
Connects to your ERP and databases directlyReads supplier contracts and price listsAnswers on WhatsApp or the web, internallyEach customer's data fully isolated
See Zortex in detail →How it works
From first question to running system.
A question arrives, external or internal
A customer messages your WhatsApp number, or a staff member needs a stock, price, or supplier answer.
The right AI checks the right system
Zenvox checks approved product knowledge and your ERP for the customer reply. Zortex checks your connected systems for the internal question.
The answer is grounded, not guessed
Both only answer from your approved data and connected records, and hand off to a person when something is unclear or sensitive.
Records stay current automatically
Customer inquiries become Odoo or Zoho records without anyone retyping the conversation, and your team spends less time searching and more time selling.
FAQ
Common questions from trading & distribution teams.
Can Zenvox quote live B2B pricing on WhatsApp?
Yes, from your approved pricing information and connected ERP, so customers get an accurate, current answer instead of a generic one.
Does Zortex replace our ERP, or sit alongside it?
Zortex sits alongside your ERP. It connects to it read-only and makes the information searchable in plain English, without moving or duplicating your data.
Can our team ask Zortex questions on WhatsApp, not just customers?
Yes. Zortex works on WhatsApp and the web for internal use, separate from the customer-facing Zenvox number.
Do Zenvox and Zortex share the same knowledge base?
No. Each product's knowledge base and connections are set up and isolated separately, so you control exactly what each one can answer from.
How is customer data handled?
Conversations are logged for audit, and both products are built with UAE data residency and PDPL alignment in mind.
See both answer your real questions
Bring a real customer question and a real internal question to a call.
We will show Zenvox reply on WhatsApp and Zortex answer from your own systems, live, in 20 minutes.