"Do you have this in stock, and where is it?" never stops.
Customers and internal teams both ask about stock levels, bin locations, and order status constantly, and every answer pulls someone away from picking or dispatch.
Industries · Warehousing & Storage
Warehouse operations run on stock accuracy, location lookups, and constant order-status questions. Zenvox answers customers 24/7 on WhatsApp from your approved information and systems, while Zortex gives warehouse and ops teams the same instant answers from your WMS, ERP, and files.
The problem
Customers and internal teams both ask about stock levels, bin locations, and order status constantly, and every answer pulls someone away from picking or dispatch.
Bin locations, pallet counts, and reorder points sit in the warehouse management system, yet floor staff and customer service still message each other to check instead of getting an instant answer.
Quoting stock that is not really there, or taking too long to confirm what is, sends the order to a competitor with a faster answer.
Products that fit
AI WhatsApp customer agent
Zenvox answers customer questions about stock availability, order status, and storage terms 24/7 in English and Arabic, using your approved information and connected systems.
Internal knowledge, one question away
Zortex connects to your WMS, ERP, and file storage, so warehouse and ops teams get an instant, grounded answer on bin location, stock count, or storage terms.
How it works
A customer messages your WhatsApp number about stock or an order, or a picker needs a bin location or count.
Zenvox checks approved information and your ERP for the customer reply. Zortex checks your WMS and connected systems for the internal question.
Both only answer from your approved data and connected records, and hand off to a person when something is unclear or sensitive.
Customer inquiries become Odoo or Zoho records without anyone retyping the conversation, and warehouse staff spend less time answering and more time picking and storing.
FAQ
Yes, from your approved information and connected ERP or WMS, so customers get a current, accurate answer instead of a guess.
Yes. Zortex connects to your WMS and other databases directly, so floor and ops staff can ask about bin locations, counts, or reorder points.
Yes. Zortex works on WhatsApp and the web for internal use, separate from the customer-facing Zenvox number.
Yes. Zortex can connect to systems and data across multiple sites, so a question gets an answer grounded in the right location's stock and storage terms.
Conversations are logged for audit, and both products are built with UAE data residency and PDPL alignment in mind.
See both answer your real questions
We will show Zenvox reply on WhatsApp and Zortex answer from your own systems, live, in 20 minutes.